Mobizen Premium Cancellation & Refund Policy

Mobizen Premium Cancellation & Refund Policy

You can easily cancel your subscription and refund through the Google Play Store.

1. How to cancel

• Cancel via app

  • Google Play Store app> Menu: Accounts> Subscriptions> Cancel by selecting the items

  • Learn more about cancelling the service>>

• Cancelling via phone

  • Google Play United States Customer Center

    • Phone number: (855) 836-3987 (Only )

    • Support availability (local time): 24 hours a day, seven days a week

  • Google Play Indonesia Customer Center

    • Nomor telepon: (001)* 803 852 6437

      • *atau 007/008/009 (Tarif telepon lokal mungkin berlaku, tergantung operator) +62 21 2970 3955 (Dikenakan tarif telepon lokal)

    • Ketersediaan dukungan (waktu setempat): 09.00 - 18.00, tujuh hari seminggu

  • Google Play India Customer Center

    • फ़ोन नंबर: 18001088485

    • समर्थन घंटे: 9:00 पूर्वाह्न से 6:00 अपराह्न, एक सप्ताह के सात दिन

  • Click here for other countries>

2. Refund Policy

• Before 48 hours of payment::

  • Check the Google Play policies for refund availability (refund policy link >).

  • [Request refund]

• Within 48 hours to 7 days after the payment::

  • The refund amount is calculated and processed in proportion to the remaining period excluding the used ones (based on the receipt date).

  • [Request refund]